E-Commerce Manager
Overview
Location: UAE
Position Overview:
Lead the growth and digital transformation of multiple brands across diverse markets by developing and executing comprehensive e-commerce strategies. Manage online operations, drive digital marketing efforts, and ensure exceptional customer experiences across platforms.
Key Responsibilities:
Strategic Planning & Leadership:
Develop and implement e-commerce strategies with clear revenue, customer acquisition, and growth KPIs.
Lead regional e-commerce teams for cohesive execution.
Brand Rebuilding:
Relaunch and strengthen brands to enhance online presence and market share.
Oversee website revamps and ensure optimized, mobile-first UX.
Digital Marketing:
Manage campaigns for SEO, SEM, PPC, and social media to boost traffic and conversions.
Execute influencer marketing, content creation, and email campaigns.
Platform & Marketplace Management:
Enhance e-commerce websites, implement customer-centric features, and manage logistics.
Expand brand presence on marketplaces like Amazon and Noon.
Operational Excellence:
Streamline operations with CRM and marketing automation.
Collaborate with supply chain teams for seamless delivery and customer satisfaction.
Analytics & Reporting:
Monitor KPIs, analyze customer behavior, and deliver actionable insights.
Prepare periodic performance reports for stakeholders.
Key Performance Indicators (KPIs):
Revenue Growth: Consistent YoY growth with set revenue and sales targets.
Customer Metrics: Improved acquisition, retention, and conversion rates.
Website Performance: Enhanced user engagement and reduced cart abandonment.
Marketplace Expansion: Presence on new marketplaces with high customer ratings.
Operational Efficiency: On-time deliveries exceeding 95% and accurate inventory management.
Team Development: Build and train teams to scale operations effectively.
Desired Qualifications:
Proven expertise in e-commerce strategy, digital marketing, and platform management.
Strong analytical and leadership skills.
Experience in managing diverse teams and driving business growth.
Experience in Beauty Care Products exp.
UAE exp is a must
Good understanding how e-commerce platforms operate in this region and globally.
Benefits:
Attractive remuneration package.
Opportunities for professional growth in a dynamic and fast-paced environment.